Privacy Policy
Privacy Policy
Responsible for the processing of data:
POSTERLOUNGE GmbH
Mommsenstraße 6
04329 Leipzig
Germany
+49 341 33 97 59 00
info@posterlounge.co.uk
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
1. Access data and hosting
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains, for example, the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.
These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) 1 lit. f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.
Third-party hosting services
Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein. This service provider is based in an EU or EEA member state.
2. Data collection and use for processing the contract
We collect personal data that you voluntarily submit to us when you place an order or contact us (e.g. via contact form or by e-mail). Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request and you would otherwise not be able to complete your order or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to Art. 6 (1) 1 lit. b GDPR. As far as you have given your consent according to Art. 6 (1) 1 lit. a GDPR by creating your customer account, we use your data for the purpose of opening the customer account.
Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this policy. Your customer account can be deleted at any time. For this purpose, you can either send a message to the contact option specified below or use the relevant function available in the customer account.
3. Transfer of data
We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to Art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must log in with your payment service provider using your access data. In this respect, the privacy policy of the relevant payment service provider applies.
Disclosure of data to a shipping provider
If, when or after placing your order, you have given your express consent to us doing so, we disclose your e-mail address and phone number to the selected shipping provider based on that consent according to Art. 6 (1) 1 lit. a GDPR, in order to enable the shipping provider to contact you to advise you of the delivery or agree with you the delivery details.
You may revoke your consent at any time by sending a message to the contact option described below or by directly notifying the shipping provider at the contact address specified below. After you revoke your consent, we will delete the data disclosed for this purpose, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this policy.
DHL Express Germany GmbH
Heinrich-Brüning-Straße 5
53113 Bonn
Germany
DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
Kühne + Nagel (AG & Co.) KG
Großer Grasbrook 11-13
20457 Hamburg
Germany
FedEx Express Germany GmbH
Langer Kornweg 34 k
65451 Kelsterbach
Germany
Disclosure of data to a payment service provider
For payment processing (except for the payment method PayPal), we disclose the data you provide during the ordering process and your order information in accordance with Art. 6 (1) 1 lit. b GDPR to the payment service provider Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam, Netherlands. Your IP address will be stored by Adyen. The transmission of payment data is encrypted.
With the payment method PayPal, the payment is handled by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. For more information about PayPal’s privacy policy, please refer to the payment service provider’s privacy policy: https://www.paypal.com/en/webapps/mpp/ua/privacy-prev?locale.x=en_GB
Data transfer to debt collection companies
In order to fulfil the contract according to Art. 6 (1) 1 lit. b GDPR, we forward your data to an authorised debt collection company if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection company. In addition, the transfer of data serves to safeguard our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests.
4. E-mail newsletter
E-mail advertising if you subscribe to the newsletter
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a GDPR, using the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose, you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your e-mail address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this policy.
The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your e-mail address. This service provider is based in an EU or EEA member state.
5. Cookies and web analysis
To improve the user experience on our website and enable you to use its certain features in order to show suitable products or conduct market research, some pages of this website use so-called cookies. This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests. A cookie is a small text file which is stored automatically on your terminal device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (session cookies). Other cookies are stored in your terminal device and enable us to recognise your browser when you visit us again (persistent cookies). To check the cookie storage period, you can use the overview function in the cookie settings of your web browser.
Below you will find information on cookies, how we use them and how you can configure your browser in that respect.
1. Necessary cookies
These cookies are necessary to enable you to use our website. This includes, for example, cookies that enable you to log into the customer area or add items to your shopping cart.
2. Analytical/performance cookies
These cookies enable the collection of anonymised data about user behaviour on our website. We analyse them, e.g. to improve the functionality of our website and recommend you products that could be interesting to you.
3. Functionality cookies
These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver you customised and relevant information (e.g. ads that match your interests).
4. Targeting cookies
These cookies record information about your visit to the website, previously viewed pages and links you have clicked. We use this information to tailor our website and displayed ads to your interests.
5. Third-party cookies
The cookies of some of our advertising providers help make the presentation of our offer and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted after a few days, but it can take up to 24 months, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymised data under a user ID. The pseudonymised data will not be associated with your personal data at any time.
How can I change cookie settings in my browser?
You can configure your browser to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:
Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/en-gb/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that disabling cookies may limit your access to some features of our website.
Use of Google Analytics for web analytics
For the purpose of website analytics, this website uses Google Analytics. This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests. Google Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the United States and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google. After the end of the use of Google Analytics by us, the data collected in this context will be deleted.
Google Analytics is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). Where information is transmitted to and stored by Google on servers located in the United States, the US company Google LLC is certified under the EU-US Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the United States and the European Commission, the latter has recognised entities certified under the Privacy Shield as those ensuring an adequate level of data protection.
You may prevent the data generated by cookies and related to your use of the website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plugin available through the following link: https://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plugin, you may click here to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your terminal device. If you clear your cookies, you will have to click the link again.
Use of Google Ads Conversion Tracking
Google Ads Conversion Tracking is a service operated by Google. If you click on adverts placed by Google, a cookie is placed on your computer for conversion tracking. These cookies have limited validity, do not contain any personal data and thus cannot be used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, we and Google can recognise that you have clicked on the advert and were forwarded to this page. This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests. Every Google Ads customer receives a separate cookie. Therefore, it is not possible to track cookies relating to the websites of Google Ads customers. The information collected using the conversion cookie serves the purpose of producing conversion statistics. This allows us to find out the total number of users who have clicked on our adverts and were forwarded to a page equipped with a conversion tracking tag. However, we do not receive any information which could be used to personally identify users. After the end of the use of Google Ads Conversion Tracking by us, the data collected in this context will be deleted.
Google Ads is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). Where information is transmitted to and stored by Google on servers located in the United States, the US company Google LLC is certified under the EU-US Privacy Shield. You can see the up-to-date certificate here. Based on this agreement between the United States and the European Commission, the latter has recognised entities certified under the Privacy Shield as those ensuring an adequate level of data protection.
You can deactivate personalised advertising via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.
6. Advertisement for marketing purposes
Google Ads Remarketing
We use Google Ads to advertise our website in Google search results and on third-party websites. For this purpose, when you visit our website, the so-called remarketing cookie of Google is set on your browser, which allows the automatic displaying of interest-based advertising using a pseudonymous cookie ID and information about your website visits. This serves the protection of our legitimate interests in the optimal marketing of our website according to Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests. After the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.
Any data processing that goes beyond that scope takes place only if you have allowed Google to associate your web and app browsing history with your Google account and to use information from your Google account to personalise ads that you see across the web. If, in such a case, you visit our website while being signed in to Google, Google will use your data together with Google Analytics data to build and define audience lists for cross-device remarketing. For this purpose, Google will temporarily join your data with Google Analytics data to build audiences.
Google Ads is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). Where information is transmitted to and stored by Google on servers located in the United States, the US company Google LLC is certified under the EU-US Privacy Shield. You can see the up-to-date certificate here. Based on this agreement between the United States and the European Commission, the latter has recognised entities certified under the Privacy Shield as those ensuring an adequate level of data protection.
You can disable the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.
Microsoft Advertising Remarketing
Through Microsoft Advertising we advertise this website in the Bing, Yahoo and MSN search results as well as on third-party websites. When you visit our website, a cookie is automatically set, which automatically uses a pseudonymous cookie ID and enables interest-based advertising based on the pages you visit. This serves to protect our legitimate interests in an optimal marketing of our website in accordance with Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests. After the end of the use of Microsoft Advertising Remarketing by us, the data collected in this context will be deleted.
Microsoft Advertising is an offer from Microsoft Corporation, 1 Microsoft Way, Redmond, WA 98052-6399, United States (www.microsoft.com). Microsoft Corporation is headquartered in the United States and is certified under the EU-US Privacy Shield. An up-to-date certificate can be viewed here. As a result of this agreement between the United States and the European Commission, the latter has recognised entities certified under the Privacy Shield as those ensuring an adequate level of data protection.
You can disable the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.
Facebook Ads Remarketing
Our website uses the remarketing function Custom Audiences of Facebook. This function serves to address the visitor to the website with interest-based advertising on the social network Facebook. We have implemented Facebook’s remarketing tag on our website for this purpose. This tag sets up a direct connection to Facebook’s servers when you visit our website. This informs the Facebook server which of our web pages you have visited. Facebook associates this information with your personal Facebook user account. When you visit the social network Facebook, you will then be shown personalised, interest-based Facebook ads. This serves to protect our legitimate interests in an optimal marketing of our website in accordance with Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests.
Facebook Ads is an offer from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, United States (www.facebook.com). Facebook Inc. is headquartered in the United States and is certified under the EU-US Privacy Shield. An up-to-date certificate can be viewed here. As a result of this agreement between the United States and the European Commission, the latter has recognised entities certified under the Privacy Shield as those ensuring an adequate level of data protection.
You can deactivate the remarketing function Custom Audiences here. You can find more detailed information on Facebook’s collection and use of data, your associated rights and options for protecting your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/
Twitter Ads Remarketing
Our website uses the remarketing function of Twitter. This function serves to address the visitor to the website with interest-based advertising on the social network Twitter. We have implemented Twitter’s remarketing tag on our website for this purpose. This tag sets up a direct connection to Twitter’s servers when you visit our website. This informs the Twitter server which of our web pages you have visited. Twitter associates this information with your personal Twitter user account. When you visit the social network Twitter, you will then be shown personalised, interest-based Twitter ads. This serves to protect our legitimate interests in an optimal marketing of our website in accordance with Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests.
Twitter Ads is an offer from Twitter International Company, a company incorporated and operated under Irish law with its registered office at One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (www.twitter.com). Where information is transmitted to and stored by Twitter on servers located in the United States, the US company Twitter Inc. is certified under the EU-US Privacy Shield. You can see the up-to-date certificate here. Based on this agreement between the United States and the European Commission, the latter has recognised entities certified under the Privacy Shield as those ensuring an adequate level of data protection.
You can deactivate the remarketing function here. You can find more detailed information on Twitter’s collection and use of data, your associated rights and options for protecting your privacy in Twitter’s privacy policy: https://twitter.com/en/privacy
Pinterest Ads Remarketing
Our website uses the remarketing function of Pinterest. This function serves to address the visitor to the website with interest-based advertising on the social network Pinterest. We have implemented Pinterest’s remarketing tag on our website for this purpose. This tag sets up a direct connection to Pinterest’s servers when you visit our website. This informs the Pinterest server which of our web pages you have visited. Pinterest associates this information with your personal Pinterest user account. When you visit the social network Pinterest, you will then be shown personalised, interest-based Pinterest ads. This serves to protect our legitimate interests in an optimal marketing of our website in accordance with Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests.
Pinterest Ads is an offer from Pinterest Europe Ltd., a company incorporated and operated under Irish law with its registered office in Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (www.pinterest.co.uk). Where information is transmitted to and stored by Pinterest on servers located in the United States, the US company Pinterest Inc. is certified under the EU-US Privacy Shield. You can see the up-to-date certificate here. Based on this agreement between the United States and the European Commission, the latter has recognised entities certified under the Privacy Shield as those ensuring an adequate level of data protection.
You can deactivate the remarketing function here. You can find more detailed information on Pinterest’s collection and use of data, your associated rights and options for protecting your privacy in Pinterest’s privacy policy: https://policy.pinterest.com/en/privacy-policy
Our online presence on Facebook, Google, Twitter, Instagram, Pinterest and XING
Our presence on social networks and platforms serves a better, active communication with our customers and interested parties. On our accounts we inform about our products and current special offers.
When you visit our accounts on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from these data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your terminal device. The visitor behaviour and the interests of the users are stored in these cookies. This serves in accordance with Art. 6 (1) 1 lit. f GDPR to protect our legitimate interests in an optimised presentation of our offer and effective communication with customers and interested parties that are overriding in the balancing of interests. If you are asked by the respective social media platform operators for a consent into the data processing, e.g. with the help of a checkbox, the legal basis of data processing is Art. 6 (1) 1 lit. a GDPR.
If the aforementioned social media platforms are headquartered in the United States, the following applies: The European Commission has adopted a decision on appropriateness for the United States. This goes back to the EU-US Privacy Shield. An up-to-date certificate for the respective company can be viewed here.
For detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and setting options for the protection of your privacy, in particular opt-out options, please refer to the providers’ privacy policies linked below. If you still need help, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
Google/YouTube: https://policies.google.com/privacy?hl=en
Twitter: https://twitter.com/en/privacy
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://policy.pinterest.com/en/privacy-policy
XING: https://privacy.xing.com/en/privacy-policy
Opt-out options:
Facebook: https://www.facebook.com/settings?tab=ads
The data will be processed on the basis of an agreement between jointly responsible parties according to Art. 26 GDPR, which you can view here: https://www.facebook.com/legal/terms/page_controller_addendum
Further information on data processing in the context of visiting a Facebook fan page (information on Insights data) can be found here.
Google/YouTube: https://adssettings.google.com/anonymous?hl=en
Twitter: https://twitter.com/personalization
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://www.pinterest.co.uk/settings/privacy/
XING: https://privacy.xing.com/en/privacy-policy/what-rights-can-you-assert/right-to-object
7. Sending rating reminders by e-mail
Rating reminder by Google Customer Reviews
If, when or after placing your order, you have given us your express consent to doing so according to Art. 6 (1) 1 lit. a GDPR, we will disclose your e-mail address to Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk), as part of the Google Customer Reviews program, so that they can e-mail you a rating reminder.
You may revoke your consent at any time by sending a message to the contact option specified below or directly to Google.
8. Contact possibilities and your rights
Being the data subject, you have the following rights according to:
Art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
Art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
Art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
to exercise the right of freedom of expression and information,
for compliance with a legal obligation,
for reasons of public interest or
for establishing, exercising or defending legal claims,
Art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
the accuracy of the data is contested by you,
the processing is unlawful, but you refuse their erasure,
we no longer need the data, but you need it to establish, exercise or defend legal claims, or
you have lodged an objection to the processing in accordance with Art. 21 GDPR;
Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt out of any particular data use, please contact us directly using the contact data provided in our supplier identification.
Data protection officer:
Mein-Datenschutzbeauftragter.de
Philipp Herold
Hafenstraße 1a
23568 Lübeck
Germany
+49 451 16 08 52 21
philipp.herold@hub24.de
Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.